Faxko LLC
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References:
The followings are some of our customers' feedbacks in their own words.
I'm a big fan of good design.. should have been my calling in life. I'll let you know if I run into any issues but so far, I'm very pleased
with it. You should buy an exhibit booth at INFOCOMM and mab be NAB and NAMM. Little Giant is there but your ladder is much
lighter and more versatile.... and cheaper. Your buyers would be AV Companies who use ladders to hang lights mostly.
Chris Roberts (AVSD), National City, CA
2/6/2012
I'd like to complement you on the design of the Faxko ladder. I use it for multiple purposes and am very happy to no longer need to rent
16' step ladders which actually don't suit my purposes as well. I am a mechanical design engineer with ideas for my own patents and I'm
very critical of products which aren't well designed. I think your ladder is extremely well designed, and that is no insignificant statement.
I have used the ladder to trim large wax myrtle trees at the corners of our house (they will get out of hand unless trimmed every year)
and to paint a 19' ceiling in our great room and foyer together, which includes a stairway. There were areas especially above the stairs
where a 16' step ladder would not have been any use, but since the tripod legs are individually adjustable I was able to get to areas which
might have been nearly impossible without scaffolding. I also was able to move the ladder around inside thick juniper bushes surrounding
the wax myrtles which would have been extremely difficult with a 16' step ladder, and of course the individually adjustable legs, once
again, were very helpful in dealing with uneven ground in the yard.
Best wishes, kudos, and regards,
Mark Stapleton (Watermark Design, LLC), Charlotte, NC
2/4/2012
We have just finished painting our Living room & Kitchen that has 14 & 15 ft ceilings. The ladder that we purchased from Faxko made
the job a lot easier than I had visioned . The ladder is well designed and I will recommend this ladder to anyone. To make this ladder
complete there needs to be a paint tray holder or bracket to hold a paint tray. That would be a great option.
Luverne McNamara, Warsaw, MO
1/21/2012
Hi thank you for your concern i have a pawnshop 16' ceilings w/100 bulbs i put of purchasing a step ladder elsewhere because of
expense , when i found this ad on craigslist i was still looking for ladder 8months been looking saw it bought it right then i am so proud
of it i show it to every contractor i know that would use such a thing it is great i can get 19 ' which mean i can replace ceiling tiles to
that are bad and woring for new fixtures i love it fast shipping to my door i didn’t have to carry that heavy thing from home depot shelf
400' to the truck at 50yrs old i would pay 25.00 to take it to truck ha ha anyway thank you for a great product
best regard
Ray Loomer, Fort Worth, TX
12/4/2011
Thank you for your email. I purchased my Faxko ladder for use around my home. I have 12' and 14" ceilings on the first floor of my
house and, being a pretty big guy, I needed a secure ladder. You product is perfect for my needs, it is high quality, stable and solid. My
first job with the ladder was painting our kitchen/family room. I felt very safe using your ladder, even at 14'. I previously owned a home
construction company and I have purchased many ladders over the years. I have to say that your product is an incredible value for the
price. It is heartening to see that there are still hight quality products being made in the USA.
On the day my ladder was delivered, (which was much quicker than I expected), I was not at home. My neighbor accepted the ladder
and placed it in his garage for me. About a week latter he knocked at the door asking if he could take another look at the ladder. My
neighbor runs a power washing service and prides himself in having the best equipment in the industry. Needless to say, he is now
using your ladder in his business.
Congratulations on designing and building a superior product; best of luck in the future.
Yours truly
Eric Herrera, Land O Lake, FL
11/18/2011
I swear; in my next life, I'm coming back 15' tall, because I *hate* ladders. All my friends know this. I spent 4 hours up on my tripod
ladder with NO complaints! It's nice and stable and secure.
I *almost* can't wait to hop up on it to clean my solar panels.
Lisa Cundall, San Jose, CA
10/15/2011
I wanted to say what a great product you have. I live in Michigan, and the Troy location was 15 minutes from my house. I contacted
the owner Allan and he made and I asked if I could see it on Saturday 09/24/11. He said he would honor my request. I met up with him
this morning; he showed me how to set it up in 10 minutes. He let me go to the highest setting and I felt totally safe, as opposed to some
other 12-14 step ladders I tried before. I was sold, bought it on the spot. The ladder is very light weight but extremely sturdy. I set it up
in our living room to remove a ceiling fan that was 20 feet and easily able to remove it in 1 hour. This is such a great product, I would
recommend it to anyone and will. Alan even told me there is a 30 day return policy for whatever reason. Sorry Allen, I'm NOT returning
this product. I need this and now can sell the many steps and extension ladders I own. Great ladder!
Jaime Anaya, Shelby Twp., MI
9/24/2011
I'm in the widow cleaning business and I'm working a million dollar house with some windows that are 18 feet high. The outside I could
use a extension ladder but inside I don't want to lean anything against the walls and mark the walls up. So this ladder is going to fit my
needs just fine. How new is this ladder system?
I received my ladder on 8-25-11. Super fast shipping like 2 days. The quality of the ladder is great, everything slides in and out real
smooth. I wasted no time putting it to use the same day. Washing windows I used the 8' "A" frame and it was solid like a
rock. I then had to clean some windows that were 16 feet high and again it felt very stable and safe. It was a little slow setting it up but
it was my fist time and I didn't want to hit anything in the room. The biggest thing I like about the ladder is I felt SAFE while using it.
Thanks for a great ladder design.
Larry Horkman, Green Bay, WI
8/26/2011
I wanted to respond to your email and let you know just how satisfied I am with the Tri-pod Ladder System. I recently was faced with
a painting job that required the painting of both intricate crown moldings and ceilings in a foyer with 20 ft ceilings and what made it
more challenging was the interference of a large open staircase and the tri-pod ladder performed better than my expectations. I am very
satisfied with your product and would highly recommend it to anyone. I cannot think of any way in which you could improve the
product. - we found the price to be reasonable and the product truly exceeded my expectations. Sincerely,
Chris Laramee, Holden, MA
7/16/2011
It's a great ladder! The best I've owned. I'm just a homeowner/handyman with 16 foot vaulted ceilings, large trees, etc.
One improvement I would suggest: a plastic clip to temporarily lock the back crossmember. I used duct tape. This lets me climb into the
tripod, and move the ladder by myself, one hand on the back crossmember, the other on a rung, without dragging any of the legs. Just a
thought. Thanks,
Bob Henry, Las Vegas, NV
6/20/2011
Thanks for the follow up. I stumbled across your Faxko ladder system several months ago while trying to find a way to access a burned
out light bulb. The light in question was recessed into my 20 foot ceiling and located directly above a curving staircase and my attempts
to change the bulb with an extension pole and light basket only resulted in me knocking the retention springs off of the recessed light
can. I did a lot of research before buying my Faxko ladder and I can safely say that there is no other ladder option available that provides
the reach and flexibility of the Faxko, regardless of the price. As you can see from the attached photos, the tripod design and the ability
to shorten the one tripod leg were the key to reaching the light bulb in question.
I've since used the ladder several times for a variety of tasks including the installation and removal of Christmas lights, cleaning a ceiling
fan that I was previously unable to access and strangely enough, retrieving my RC airplane that I managed to fly (and get stuck) into a
tree at my local park.
Thanks for designing a great product and for making it available at a great price. Yes, based on my initial needs, I paid $329 to change a
light bulb, but that's well below the medical costs I would have incurred as a result of the home-made scaffolding that I was going to
build had I not stumbled across the Faxko ladder.
Best Regards,
Steve Ogrin, Littleton, CO
4/25/2011
The ladder is great - very stable, very safe. It's a bit heavy and takes some time to setup but I really don't see how you would be able to
change the design and still reach this height safely. I'm using my ladder a lot. I'm just a homeowner but pretty busy with a lot of
projects. My house has high ceilings and this ladder is just what I needed for tasks ranging from changing lightbulbs to installing
speaker wiring. I looked at a lot of ladders and nothing really seemed to meet the capabilities of Faxko as described on your website.
The price seemed low for the claims being made and I was a bit concerned about what I would find for quality and performance. My
concerns evaporated the first time I opened it up and used it. I've already had 2 contractors looking at it and asking how find one.
Congrats on a good product.
thanks, John
John Johnson, Phoenix, AZ
4/21/2011
You may recall that we spoke before I ordered your ladder last Summer. It's a beaut for sure. You may also recall that my main
purpose for buying it was to power wash the upper areas of our home. To that regard I had suggested you may want to advertise your
product for that very purpose. To power wash a side wall effectively, you must have some stand off area and the usual ladder puts you
way too close to the surface you are tying to spray with the result that you get soaked.
Otherwise, I had also suggested that you install a cheap plastic bubble level on each supporting arm so you need not mess with a
separate level when setting up the unit on uneven turf. I find that I need all my arms just to set up the unit and leveling it is a problem. I
have the level bubbles but have not attached them yet.
You have a fine product that is well engineered. Good luck with it.
Regards,
Frank A Woelfling, Strasburg, PA
4/3/2011
I bought your ladder for my church on the recommendation of my friend and genius Gordon Young. Gordie is a "practical" genius who
developed his talents over years of heavy construction and industrial leadership.
I told Gordie that I needed something like an orchard ladder (stable, three or more legs) but at the same time extensible. Gordie did the
research, found your site, and passed the word to me. I promptly went to the church elders -- and was turned down! At the time, had
two lights out 14' in the air. They said okay after 3, 4, 5, and 6 blew (leaving 6 burning). I think they learned their lesson after a
previous re-lamping that in involved bringing in a 2.5 ton scissor-jack device onto a floor that was stressed to one ton. No mishaps, just
a lot of red faces when they realized their folly.
Delighted to find the price unchanged after six months of dithering (theirs), I placed the order and was delighted to find the ladder
delivered on time, as agreed, as advertised!
Yours is a great design, Mr Lo. Because of its safety features -- I am confident to ask any of our adult members of sound body and
mind to use it. I only wish my wife would let her 70-year-old husband on it!
Any time you need a testimony -- you have my e-mail. My phone is (360) 573-8299. Sdure, I'll go along on sales calls.
Rob Ash, Vancouver, WA
3/28/2011
This is the best ladder I have ever used - its easy to set up and VERY stable even when extended to its full height. I have recommended
it to my friends. Should you need an Oklahoma distributor, I'd be interested. It is a great product.
Bryan Slabotsky, Edmond, OK
3/23/2011
I am extremely pleased with my Faxko Tripod Ladder System. I own a company that manufactures and installs large commercial
holiday decor displays. Our new Faxko ladder allows us to safely install decor items in areas that were previously inaccessible due to
high height and uneven ground. Another huge benefit is the ladders' extremely compact size when fully collapsed. Often, we install
decor on the upper floors and roofs of high rise skyscrapers. The freight elevators can rarely accommodate a step ladder larger than
10'. Consequently, we used to have to walk larger ladders up the fire exit stairs -sometimes over 50 floors. Now, we're riding the
elevator with smiles on our faces.
Additionally, we have been pleased to utilize our Faxko ladder on a number of very high profile projects over the last season. One such
project was a custom light canopy we created for Vail Resorts in Vail, Colorado. This project, which made the front cover of The Vail
Daily, would not have been possible without our Faxko ladder. The only other alternative would been using scaffolding, as the ground in
the specified area couldn't support the weight of a mechanical lift. Due to the high number of different areas receiving decor, the use of
scaffolding would have been way too time consuming. It would have yielded the project economically unviable.
I am more than happy to provide you with photos showing our use of the Faxko ladder on some of our high profile projects. Also, are
there others that you allow to distribute your ladders. I was approached by quite a few contractors who saw me using the ladder. I
referred them to your website, but don't know if they followed through.
Thanks,
Josh York (Holly Sprig Design, LLC), Commerce City, CO
2/25/2011
The ladder has been great and the guys really like it. It is tall enough to most things, yet light weight and convenient. Thanks for your
invention and your perseverance to develop a time saver that our people feel safe using.
Bill Sponseller (Essexville Electric Inc.), Essexville, MI
2/23/2011
We are very pleased with the ladder. We spent over a year looking for something to reach our high ceilings because we didn’t want to
deal with the headaches of renting scaffolding (cost and transporting to and from rental facility). Once we found this, we hesitated for a
while because it seemed too good for the price since other 16 foot A frame ladders were over $700. We took a shot and we love it. It
folds up and stores away easily and small, it’s not too heavy, it’s not difficult to put up (I can do it by myself), and it is surprisingly very
sturdy considering the weight of the ladder. We brag to our friends about the ladder and already have a request to borrow it.
I don’t know how sales are going, but all I can say is that if you were to manage to get this advertised better…or maybe get it in Home
Depot and Lowes, you may start killing it in sales. We found this by accident surfing the web for a ladder to reach such high places.
We’re certainly spreading the word and hope it helps you out. Thanks
Ray & Michele, Double Oak, TX
12/29/2010
I purchased it because we have very high ceilings in our house and normal ladders do not reach that far or are very bulky. Your ladder
is small enough to store yet capable of reaching the height we need.
I wish it were a bit lighter, but it is certainly easier to carry than a ladder of comparable reach that does not retract the legs.
My contractor was also very impressed and I think he may buy one. The price was reasonable.
Fobes Dewey, Orrs Island, ME
12/28/2010
Congratulations on your invention. I also have a patent and I know the pride that you must have in this accomplishment.
I have used the ladder successfully and safely on several occasions. On flat and un-even surfaces. It works as well as you say it will.
Shortly after I purchased the ladder, I was using it allow me access to clean two windows in my home's entry that are 16 feet above the
floor. At the same time, we had a professional window treatment installer working in another part of our house. He saw that I could
safely work at that height on a free-standing ladder, which never touched the wall, and he was amazed. He probably has already
purchased a Faxko Tripod Ladder for himself.
My only suggestion is that the braces that open between the legs as the ladder is opened seem a bit weak. Once when I was trying to
slightly reposition the ladder, the brace started to bend. It might be wise to provide three pieces of channel stock that could be placed
over the braces once the braces are opened in a way that would prevent lateral movement. These would not add any weight to the main
assembly because they would not be installed until after the ladder was in position.
Please let me know what you think.
Thanks,
Jim Butts, Sterling, VA
10/30/2010
Very pleased with the ladder! I have 19” ceilings in part of my house. This is the only ladder that I have felt safe using to change light
bulbs, hang drapes, etc.My only suggestion would be to add a few places lower down on the safety extension to connect the safety belt,
in case someone doesn’t need to go all the way to the top rung.
Thanks,
Don Martin, Waxahachie,TX
10/2/2010
The Faxko Ladder did EXACTLY what I needed it to do. Spanned three different levels so that I could change out hanging lights at 19
feet. I am not crazy about heights but I was able to carefully change out the light in the entry way and the light above our stair well with
no problems. I finally changed out the ceiling fan in the formal living room this past weekend and until Christmas decorations come do I
am done with my high line electrical work.
The ladder was the perfect tool for the task at hand. Sorry but no pics to send.
Walter Dean, Fort Worth, TX
8/23/2010
I want to say the ladder is great It was a good investment. A little heavy for me being only 5' 2'' but I have a Chalet home and the ceiling
are 25 ft high. I stained the whole house.
I read the reviews before I spent the money and it is worth it.
thanks
Kathy Smith, Mountaintop, PA
8/3/2010
Fantastic piece of machinery. As an electrician, I used this ladder to install chandeliers, seventeen feet off the floor. The ladder is as solid
as a rock. The three folding stabilizers keep the base steady. The telescoping legs and the extension ladder move easily and lock tight.
The catches and bolts are over-engineered to be solid and secure. This is an easy ladder for a one-man set-up. Couldn’t be better.
Dermot Garrett, Lancaster, PA
6/24/2010
I'm extremely pleased with my Faxko ladder it is easy to carry and setup at 50lbs. and transport at 8 foot long by myself.
Its tripod legs make it easy to set up with a room full of furniture.
And the most important at 225lbs. I feel safe at 18 feet high changing light bulbs.
My neighbor a Union contractor is surprised how versatile and stable the Faxko ladder is compared to his 18 foot 126 lb. ladder that
needs two guys to carry and set up and a truck to transport it.
This is the great ladder for one man jobs.
Bill Pawelczyk, Avon Lake, OH
6/2/2010
Great ladder, glad I didn't buy a traditional A-Frame or a multi-fold ladder.
I was struggling to find an 18 foot reach A-Frame ladder that I considered affordable, until I found your product. Since I had not seen a
ladder of this type I was concerned it would be gimmicky, weak, and not useful, but I figured since it had a 30 day satisfaction return
policy I really didn't have anything to lose. I was pleasantly surprised to see for myself that the ladder is extremely well made.
In my home I have 18 foot ceilings in the foyer and the family room. I needed a ladder that would work great for painting crown
molding, replace recessed and track lights, and enable me to replace the chandelier and ceiling fan at that height.
Originally I didn't pay much attention to the ladder's ability to span uneven surfaces, because I figured I would only use the ladders
inside the house. However this feature saved my bacon, when I needed to reach crown molding in a tricky spot over my staircase (I
have attached pictures of this impressive maneuver). An extension ladder, multi-fold, or traditional A-Frame would have been difficult if
not impossible to use in this area, and certainly more dangerous. The adjustable legs made short work of repositioning the ladder as I
progressed up the staircase and over the railing.
In the past I have used a number of traditional 18 foot A-Frame ladders to run network cables professionally, and in my opinion this is
the most sturdy and versatile A-Frame ladder I have ever used. If I was still doing cable runs, I would have this ladder in my truck. I
have a number of extension ladders from by Father's painting business, and I can get rid of most of them now that I have the Faxko
Ladder.
I have attached some photos of your product in action. The ladder is so tall, I needed to combine multiple photos to capture the whole
thing.
Benjamin Cross, Lawrenceville, Georgia
5/15/2010
I really love the ladder and am impressed with it's workings and design. Am an aircraft tool engineer and I know how difficult it is to
design a safe effective product.
I think I have two other friends interested in buying one. Both, like me were considering buying a Little Giant. I changed my mind
because of the height. Now I am also impressed with the functionality.
So my only concern with the ladder is the bracing. I am concerned that I may bend one. Of course I understand that it is in tension and
as such doesn't present a safety concern.
As a side note I thought I heard a story about Faxko trying to get financing for expansion. Good luck. I think you have a great product.
Sincerely,
Mike Jerome, Westerville, OH
4/18/2010
The ladder has been fantastic. I’ve used it in my vaulted living room to paint and hang the ceiling fan. I couldn’t have done it without it
(literally). An A-Frame ladder or a extension ladder wouldn’t have worked since I have a staircase, etc…
The only thing I would ask you to improve upon would be the locking mechanism on the braces that go between each tripod leg and the
ladder base. Sometimes I would see them starting to bow on me and I would have to press them back down with my palm. It only
made me nervous a couple of times. Usually I felt as secure on the top of the ladder (being strapped in) as I would be on the ground –
which is a huge compliment.
Regardless, I couldn’t be more pleased!
Jeremy Kran, Marietta, GA
4/17/2010
I wanted to tell you how much I have enjoyed using the ladder I bought from Faxko. I needed it to change out some ceiling fans from a
17.5 foot ceiling. The ladder was sturdy and stable, and was easy to set up and position. It's utility is unsurpassed. I want to thank you
for the design and making it so affordable. A comparable fiberglass ladder would cost well over $800!
Please keep up the good work.
Thanks-
Mike Leatherwood, Lake Jackson, TX
4/1/2010
My compliments to you on an excellent product. We just purchased a new home that has a two story great room. We've been doing a
lot of remolding work on the house. We needed something to reach the peak of the walls, upper windows and ceilings for various tasks
such as putting up molding, painting, cleaning windows, etc. Before we knew about the Tripod Ladder System our only option was to
rent or buy scaffolding. That didn't seem like a very practical option since we were going to need something on an ongoing basis and
would need to store the scaffolding someplace. The Tripod Ladder System appeared to be just what we were looking for. I was a little
hesitate buying a product sight unseen but decided to take a chance on the Tripod Ladder System. The ladder arrived in just a few days
of placing the order. Thanks for such prompt service. The first thing I noticed was the quality of the construction and couldn't wait to
put it to the test. Well I'm glad to say that my investment in the ladder was a smart one. The ladder is very stable. I frequently use it
fully extended to reach the peak of the ceiling. After using it for countless number of times, I can say I'm very comfortable with
working from this ladder. (The safety belt is a nice addition) I recently added a Werner ladder platform and have worked off of this
combination for hours on end. I would highly recommend this ladder for someone looking for a versatile, compact, well constructed
ladder.
Best Regards,
Monte Chilson, Hilton, NY
3/19/2010
Your ladder has been very useful to me, on occasions where the little Giant is too short, or when the legs needed to be at different
heights. I needed to reach a chandelier from a small stair landing, so I was able to reach it by adjusting the legs to different heights, with
one on the stairs, and one on the landing. I really like the fact that I can set it up myself, and it feels safe.
Do you have a ladder that can reach up to 20 feet, or have any plans to make one? It would be nice if there was an easier way to move
it while it was in working position. I have thought about using furniture sliders under the legs to do this...Any suggestions for this?
Thank you,
Jenna Sherry, Brookfield, WI
3/16/2010
The followings are some of our customers' feedbacks in their own words.
I'm a big fan of good design.. should have been my calling in life. I'll let you know if I run into any issues but so far, I'm very pleased
with it. You should buy an exhibit booth at INFOCOMM and mab be NAB and NAMM. Little Giant is there but your ladder is much
lighter and more versatile.... and cheaper. Your buyers would be AV Companies who use ladders to hang lights mostly.
Chris Roberts (AVSD), National City, CA
2/6/2012
I'd like to complement you on the design of the Faxko ladder. I use it for multiple purposes and am very happy to no longer need to rent
16' step ladders which actually don't suit my purposes as well. I am a mechanical design engineer with ideas for my own patents and I'm
very critical of products which aren't well designed. I think your ladder is extremely well designed, and that is no insignificant statement.
I have used the ladder to trim large wax myrtle trees at the corners of our house (they will get out of hand unless trimmed every year)
and to paint a 19' ceiling in our great room and foyer together, which includes a stairway. There were areas especially above the stairs
where a 16' step ladder would not have been any use, but since the tripod legs are individually adjustable I was able to get to areas which
might have been nearly impossible without scaffolding. I also was able to move the ladder around inside thick juniper bushes surrounding
the wax myrtles which would have been extremely difficult with a 16' step ladder, and of course the individually adjustable legs, once
again, were very helpful in dealing with uneven ground in the yard.
Best wishes, kudos, and regards,
Mark Stapleton (Watermark Design, LLC), Charlotte, NC
2/4/2012
We have just finished painting our Living room & Kitchen that has 14 & 15 ft ceilings. The ladder that we purchased from Faxko made
the job a lot easier than I had visioned . The ladder is well designed and I will recommend this ladder to anyone. To make this ladder
complete there needs to be a paint tray holder or bracket to hold a paint tray. That would be a great option.
Luverne McNamara, Warsaw, MO
1/21/2012
Hi thank you for your concern i have a pawnshop 16' ceilings w/100 bulbs i put of purchasing a step ladder elsewhere because of
expense , when i found this ad on craigslist i was still looking for ladder 8months been looking saw it bought it right then i am so proud
of it i show it to every contractor i know that would use such a thing it is great i can get 19 ' which mean i can replace ceiling tiles to
that are bad and woring for new fixtures i love it fast shipping to my door i didn’t have to carry that heavy thing from home depot shelf
400' to the truck at 50yrs old i would pay 25.00 to take it to truck ha ha anyway thank you for a great product
best regard
Ray Loomer, Fort Worth, TX
12/4/2011
Thank you for your email. I purchased my Faxko ladder for use around my home. I have 12' and 14" ceilings on the first floor of my
house and, being a pretty big guy, I needed a secure ladder. You product is perfect for my needs, it is high quality, stable and solid. My
first job with the ladder was painting our kitchen/family room. I felt very safe using your ladder, even at 14'. I previously owned a home
construction company and I have purchased many ladders over the years. I have to say that your product is an incredible value for the
price. It is heartening to see that there are still hight quality products being made in the USA.
On the day my ladder was delivered, (which was much quicker than I expected), I was not at home. My neighbor accepted the ladder
and placed it in his garage for me. About a week latter he knocked at the door asking if he could take another look at the ladder. My
neighbor runs a power washing service and prides himself in having the best equipment in the industry. Needless to say, he is now
using your ladder in his business.
Congratulations on designing and building a superior product; best of luck in the future.
Yours truly
Eric Herrera, Land O Lake, FL
11/18/2011
I swear; in my next life, I'm coming back 15' tall, because I *hate* ladders. All my friends know this. I spent 4 hours up on my tripod
ladder with NO complaints! It's nice and stable and secure.
I *almost* can't wait to hop up on it to clean my solar panels.
Lisa Cundall, San Jose, CA
10/15/2011
I wanted to say what a great product you have. I live in Michigan, and the Troy location was 15 minutes from my house. I contacted
the owner Allan and he made and I asked if I could see it on Saturday 09/24/11. He said he would honor my request. I met up with him
this morning; he showed me how to set it up in 10 minutes. He let me go to the highest setting and I felt totally safe, as opposed to some
other 12-14 step ladders I tried before. I was sold, bought it on the spot. The ladder is very light weight but extremely sturdy. I set it up
in our living room to remove a ceiling fan that was 20 feet and easily able to remove it in 1 hour. This is such a great product, I would
recommend it to anyone and will. Alan even told me there is a 30 day return policy for whatever reason. Sorry Allen, I'm NOT returning
this product. I need this and now can sell the many steps and extension ladders I own. Great ladder!
Jaime Anaya, Shelby Twp., MI
9/24/2011
I'm in the widow cleaning business and I'm working a million dollar house with some windows that are 18 feet high. The outside I could
use a extension ladder but inside I don't want to lean anything against the walls and mark the walls up. So this ladder is going to fit my
needs just fine. How new is this ladder system?
I received my ladder on 8-25-11. Super fast shipping like 2 days. The quality of the ladder is great, everything slides in and out real
smooth. I wasted no time putting it to use the same day. Washing windows I used the 8' "A" frame and it was solid like a
rock. I then had to clean some windows that were 16 feet high and again it felt very stable and safe. It was a little slow setting it up but
it was my fist time and I didn't want to hit anything in the room. The biggest thing I like about the ladder is I felt SAFE while using it.
Thanks for a great ladder design.
Larry Horkman, Green Bay, WI
8/26/2011
I wanted to respond to your email and let you know just how satisfied I am with the Tri-pod Ladder System. I recently was faced with
a painting job that required the painting of both intricate crown moldings and ceilings in a foyer with 20 ft ceilings and what made it
more challenging was the interference of a large open staircase and the tri-pod ladder performed better than my expectations. I am very
satisfied with your product and would highly recommend it to anyone. I cannot think of any way in which you could improve the
product. - we found the price to be reasonable and the product truly exceeded my expectations. Sincerely,
Chris Laramee, Holden, MA
7/16/2011
It's a great ladder! The best I've owned. I'm just a homeowner/handyman with 16 foot vaulted ceilings, large trees, etc.
One improvement I would suggest: a plastic clip to temporarily lock the back crossmember. I used duct tape. This lets me climb into the
tripod, and move the ladder by myself, one hand on the back crossmember, the other on a rung, without dragging any of the legs. Just a
thought. Thanks,
Bob Henry, Las Vegas, NV
6/20/2011
Thanks for the follow up. I stumbled across your Faxko ladder system several months ago while trying to find a way to access a burned
out light bulb. The light in question was recessed into my 20 foot ceiling and located directly above a curving staircase and my attempts
to change the bulb with an extension pole and light basket only resulted in me knocking the retention springs off of the recessed light
can. I did a lot of research before buying my Faxko ladder and I can safely say that there is no other ladder option available that provides
the reach and flexibility of the Faxko, regardless of the price. As you can see from the attached photos, the tripod design and the ability
to shorten the one tripod leg were the key to reaching the light bulb in question.
I've since used the ladder several times for a variety of tasks including the installation and removal of Christmas lights, cleaning a ceiling
fan that I was previously unable to access and strangely enough, retrieving my RC airplane that I managed to fly (and get stuck) into a
tree at my local park.
Thanks for designing a great product and for making it available at a great price. Yes, based on my initial needs, I paid $329 to change a
light bulb, but that's well below the medical costs I would have incurred as a result of the home-made scaffolding that I was going to
build had I not stumbled across the Faxko ladder.
Best Regards,
Steve Ogrin, Littleton, CO
4/25/2011
The ladder is great - very stable, very safe. It's a bit heavy and takes some time to setup but I really don't see how you would be able to
change the design and still reach this height safely. I'm using my ladder a lot. I'm just a homeowner but pretty busy with a lot of
projects. My house has high ceilings and this ladder is just what I needed for tasks ranging from changing lightbulbs to installing
speaker wiring. I looked at a lot of ladders and nothing really seemed to meet the capabilities of Faxko as described on your website.
The price seemed low for the claims being made and I was a bit concerned about what I would find for quality and performance. My
concerns evaporated the first time I opened it up and used it. I've already had 2 contractors looking at it and asking how find one.
Congrats on a good product.
thanks, John
John Johnson, Phoenix, AZ
4/21/2011
You may recall that we spoke before I ordered your ladder last Summer. It's a beaut for sure. You may also recall that my main
purpose for buying it was to power wash the upper areas of our home. To that regard I had suggested you may want to advertise your
product for that very purpose. To power wash a side wall effectively, you must have some stand off area and the usual ladder puts you
way too close to the surface you are tying to spray with the result that you get soaked.
Otherwise, I had also suggested that you install a cheap plastic bubble level on each supporting arm so you need not mess with a
separate level when setting up the unit on uneven turf. I find that I need all my arms just to set up the unit and leveling it is a problem. I
have the level bubbles but have not attached them yet.
You have a fine product that is well engineered. Good luck with it.
Regards,
Frank A Woelfling, Strasburg, PA
4/3/2011
I bought your ladder for my church on the recommendation of my friend and genius Gordon Young. Gordie is a "practical" genius who
developed his talents over years of heavy construction and industrial leadership.
I told Gordie that I needed something like an orchard ladder (stable, three or more legs) but at the same time extensible. Gordie did the
research, found your site, and passed the word to me. I promptly went to the church elders -- and was turned down! At the time, had
two lights out 14' in the air. They said okay after 3, 4, 5, and 6 blew (leaving 6 burning). I think they learned their lesson after a
previous re-lamping that in involved bringing in a 2.5 ton scissor-jack device onto a floor that was stressed to one ton. No mishaps, just
a lot of red faces when they realized their folly.
Delighted to find the price unchanged after six months of dithering (theirs), I placed the order and was delighted to find the ladder
delivered on time, as agreed, as advertised!
Yours is a great design, Mr Lo. Because of its safety features -- I am confident to ask any of our adult members of sound body and
mind to use it. I only wish my wife would let her 70-year-old husband on it!
Any time you need a testimony -- you have my e-mail. My phone is (360) 573-8299. Sdure, I'll go along on sales calls.
Rob Ash, Vancouver, WA
3/28/2011
This is the best ladder I have ever used - its easy to set up and VERY stable even when extended to its full height. I have recommended
it to my friends. Should you need an Oklahoma distributor, I'd be interested. It is a great product.
Bryan Slabotsky, Edmond, OK
3/23/2011
I am extremely pleased with my Faxko Tripod Ladder System. I own a company that manufactures and installs large commercial
holiday decor displays. Our new Faxko ladder allows us to safely install decor items in areas that were previously inaccessible due to
high height and uneven ground. Another huge benefit is the ladders' extremely compact size when fully collapsed. Often, we install
decor on the upper floors and roofs of high rise skyscrapers. The freight elevators can rarely accommodate a step ladder larger than
10'. Consequently, we used to have to walk larger ladders up the fire exit stairs -sometimes over 50 floors. Now, we're riding the
elevator with smiles on our faces.
Additionally, we have been pleased to utilize our Faxko ladder on a number of very high profile projects over the last season. One such
project was a custom light canopy we created for Vail Resorts in Vail, Colorado. This project, which made the front cover of The Vail
Daily, would not have been possible without our Faxko ladder. The only other alternative would been using scaffolding, as the ground in
the specified area couldn't support the weight of a mechanical lift. Due to the high number of different areas receiving decor, the use of
scaffolding would have been way too time consuming. It would have yielded the project economically unviable.
I am more than happy to provide you with photos showing our use of the Faxko ladder on some of our high profile projects. Also, are
there others that you allow to distribute your ladders. I was approached by quite a few contractors who saw me using the ladder. I
referred them to your website, but don't know if they followed through.
Thanks,
Josh York (Holly Sprig Design, LLC), Commerce City, CO
2/25/2011
The ladder has been great and the guys really like it. It is tall enough to most things, yet light weight and convenient. Thanks for your
invention and your perseverance to develop a time saver that our people feel safe using.
Bill Sponseller (Essexville Electric Inc.), Essexville, MI
2/23/2011
We are very pleased with the ladder. We spent over a year looking for something to reach our high ceilings because we didn’t want to
deal with the headaches of renting scaffolding (cost and transporting to and from rental facility). Once we found this, we hesitated for a
while because it seemed too good for the price since other 16 foot A frame ladders were over $700. We took a shot and we love it. It
folds up and stores away easily and small, it’s not too heavy, it’s not difficult to put up (I can do it by myself), and it is surprisingly very
sturdy considering the weight of the ladder. We brag to our friends about the ladder and already have a request to borrow it.
I don’t know how sales are going, but all I can say is that if you were to manage to get this advertised better…or maybe get it in Home
Depot and Lowes, you may start killing it in sales. We found this by accident surfing the web for a ladder to reach such high places.
We’re certainly spreading the word and hope it helps you out. Thanks
Ray & Michele, Double Oak, TX
12/29/2010
I purchased it because we have very high ceilings in our house and normal ladders do not reach that far or are very bulky. Your ladder
is small enough to store yet capable of reaching the height we need.
I wish it were a bit lighter, but it is certainly easier to carry than a ladder of comparable reach that does not retract the legs.
My contractor was also very impressed and I think he may buy one. The price was reasonable.
Fobes Dewey, Orrs Island, ME
12/28/2010
Congratulations on your invention. I also have a patent and I know the pride that you must have in this accomplishment.
I have used the ladder successfully and safely on several occasions. On flat and un-even surfaces. It works as well as you say it will.
Shortly after I purchased the ladder, I was using it allow me access to clean two windows in my home's entry that are 16 feet above the
floor. At the same time, we had a professional window treatment installer working in another part of our house. He saw that I could
safely work at that height on a free-standing ladder, which never touched the wall, and he was amazed. He probably has already
purchased a Faxko Tripod Ladder for himself.
My only suggestion is that the braces that open between the legs as the ladder is opened seem a bit weak. Once when I was trying to
slightly reposition the ladder, the brace started to bend. It might be wise to provide three pieces of channel stock that could be placed
over the braces once the braces are opened in a way that would prevent lateral movement. These would not add any weight to the main
assembly because they would not be installed until after the ladder was in position.
Please let me know what you think.
Thanks,
Jim Butts, Sterling, VA
10/30/2010
Very pleased with the ladder! I have 19” ceilings in part of my house. This is the only ladder that I have felt safe using to change light
bulbs, hang drapes, etc.My only suggestion would be to add a few places lower down on the safety extension to connect the safety belt,
in case someone doesn’t need to go all the way to the top rung.
Thanks,
Don Martin, Waxahachie,TX
10/2/2010
The Faxko Ladder did EXACTLY what I needed it to do. Spanned three different levels so that I could change out hanging lights at 19
feet. I am not crazy about heights but I was able to carefully change out the light in the entry way and the light above our stair well with
no problems. I finally changed out the ceiling fan in the formal living room this past weekend and until Christmas decorations come do I
am done with my high line electrical work.
The ladder was the perfect tool for the task at hand. Sorry but no pics to send.
Walter Dean, Fort Worth, TX
8/23/2010
I want to say the ladder is great It was a good investment. A little heavy for me being only 5' 2'' but I have a Chalet home and the ceiling
are 25 ft high. I stained the whole house.
I read the reviews before I spent the money and it is worth it.
thanks
Kathy Smith, Mountaintop, PA
8/3/2010
Fantastic piece of machinery. As an electrician, I used this ladder to install chandeliers, seventeen feet off the floor. The ladder is as solid
as a rock. The three folding stabilizers keep the base steady. The telescoping legs and the extension ladder move easily and lock tight.
The catches and bolts are over-engineered to be solid and secure. This is an easy ladder for a one-man set-up. Couldn’t be better.
Dermot Garrett, Lancaster, PA
6/24/2010
I'm extremely pleased with my Faxko ladder it is easy to carry and setup at 50lbs. and transport at 8 foot long by myself.
Its tripod legs make it easy to set up with a room full of furniture.
And the most important at 225lbs. I feel safe at 18 feet high changing light bulbs.
My neighbor a Union contractor is surprised how versatile and stable the Faxko ladder is compared to his 18 foot 126 lb. ladder that
needs two guys to carry and set up and a truck to transport it.
This is the great ladder for one man jobs.
Bill Pawelczyk, Avon Lake, OH
6/2/2010
Great ladder, glad I didn't buy a traditional A-Frame or a multi-fold ladder.
I was struggling to find an 18 foot reach A-Frame ladder that I considered affordable, until I found your product. Since I had not seen a
ladder of this type I was concerned it would be gimmicky, weak, and not useful, but I figured since it had a 30 day satisfaction return
policy I really didn't have anything to lose. I was pleasantly surprised to see for myself that the ladder is extremely well made.
In my home I have 18 foot ceilings in the foyer and the family room. I needed a ladder that would work great for painting crown
molding, replace recessed and track lights, and enable me to replace the chandelier and ceiling fan at that height.
Originally I didn't pay much attention to the ladder's ability to span uneven surfaces, because I figured I would only use the ladders
inside the house. However this feature saved my bacon, when I needed to reach crown molding in a tricky spot over my staircase (I
have attached pictures of this impressive maneuver). An extension ladder, multi-fold, or traditional A-Frame would have been difficult if
not impossible to use in this area, and certainly more dangerous. The adjustable legs made short work of repositioning the ladder as I
progressed up the staircase and over the railing.
In the past I have used a number of traditional 18 foot A-Frame ladders to run network cables professionally, and in my opinion this is
the most sturdy and versatile A-Frame ladder I have ever used. If I was still doing cable runs, I would have this ladder in my truck. I
have a number of extension ladders from by Father's painting business, and I can get rid of most of them now that I have the Faxko
Ladder.
I have attached some photos of your product in action. The ladder is so tall, I needed to combine multiple photos to capture the whole
thing.
Benjamin Cross, Lawrenceville, Georgia
5/15/2010
I really love the ladder and am impressed with it's workings and design. Am an aircraft tool engineer and I know how difficult it is to
design a safe effective product.
I think I have two other friends interested in buying one. Both, like me were considering buying a Little Giant. I changed my mind
because of the height. Now I am also impressed with the functionality.
So my only concern with the ladder is the bracing. I am concerned that I may bend one. Of course I understand that it is in tension and
as such doesn't present a safety concern.
As a side note I thought I heard a story about Faxko trying to get financing for expansion. Good luck. I think you have a great product.
Sincerely,
Mike Jerome, Westerville, OH
4/18/2010
The ladder has been fantastic. I’ve used it in my vaulted living room to paint and hang the ceiling fan. I couldn’t have done it without it
(literally). An A-Frame ladder or a extension ladder wouldn’t have worked since I have a staircase, etc…
The only thing I would ask you to improve upon would be the locking mechanism on the braces that go between each tripod leg and the
ladder base. Sometimes I would see them starting to bow on me and I would have to press them back down with my palm. It only
made me nervous a couple of times. Usually I felt as secure on the top of the ladder (being strapped in) as I would be on the ground –
which is a huge compliment.
Regardless, I couldn’t be more pleased!
Jeremy Kran, Marietta, GA
4/17/2010
I wanted to tell you how much I have enjoyed using the ladder I bought from Faxko. I needed it to change out some ceiling fans from a
17.5 foot ceiling. The ladder was sturdy and stable, and was easy to set up and position. It's utility is unsurpassed. I want to thank you
for the design and making it so affordable. A comparable fiberglass ladder would cost well over $800!
Please keep up the good work.
Thanks-
Mike Leatherwood, Lake Jackson, TX
4/1/2010
My compliments to you on an excellent product. We just purchased a new home that has a two story great room. We've been doing a
lot of remolding work on the house. We needed something to reach the peak of the walls, upper windows and ceilings for various tasks
such as putting up molding, painting, cleaning windows, etc. Before we knew about the Tripod Ladder System our only option was to
rent or buy scaffolding. That didn't seem like a very practical option since we were going to need something on an ongoing basis and
would need to store the scaffolding someplace. The Tripod Ladder System appeared to be just what we were looking for. I was a little
hesitate buying a product sight unseen but decided to take a chance on the Tripod Ladder System. The ladder arrived in just a few days
of placing the order. Thanks for such prompt service. The first thing I noticed was the quality of the construction and couldn't wait to
put it to the test. Well I'm glad to say that my investment in the ladder was a smart one. The ladder is very stable. I frequently use it
fully extended to reach the peak of the ceiling. After using it for countless number of times, I can say I'm very comfortable with
working from this ladder. (The safety belt is a nice addition) I recently added a Werner ladder platform and have worked off of this
combination for hours on end. I would highly recommend this ladder for someone looking for a versatile, compact, well constructed
ladder.
Best Regards,
Monte Chilson, Hilton, NY
3/19/2010
Your ladder has been very useful to me, on occasions where the little Giant is too short, or when the legs needed to be at different
heights. I needed to reach a chandelier from a small stair landing, so I was able to reach it by adjusting the legs to different heights, with
one on the stairs, and one on the landing. I really like the fact that I can set it up myself, and it feels safe.
Do you have a ladder that can reach up to 20 feet, or have any plans to make one? It would be nice if there was an easier way to move
it while it was in working position. I have thought about using furniture sliders under the legs to do this...Any suggestions for this?
Thank you,
Jenna Sherry, Brookfield, WI
3/16/2010
| 2050 Chancery Dr. Troy, Michigan 48085 248-782-5104 sale@faxko.com |
