. All the orders will be processed through Google Checkout. The prices include the Shipping and Handling to US 48 states (not include Hawaii and Alaska). We will add sale tax only for a shipping address in Michigan.
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Faxko LLC
2050 Chancery Dr. Troy, MI 48085 248-782-5104 sale@faxko.com
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Satisfaction Guarantee:
If you are not completely satisfied, 30 days for full refund.
(Buyer pay the return shipping fee)
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Buy Tripod Ladder System - Model FT16, reach up to 18'7" $399.99 =>
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Buy Tripod Ladder System - Model FT14, reach up to 16'8" $359.99 =>
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Shipping Damage Settlement Policy:
The ladder is packaged with combination of card board, kraft paper,Styrofoam and shrink wrap. In the event, the ladder is damaged during the shipping, the customer must report the claim within one week after receiving and we will proceed as the followings.
Serious Damages: If the damages affect either the ladder functions or the safety concerns, the seller would replace with a new ladder after the resolution of the case with the shipping carrier.
Minor Damages: If the damages is only create visual imperfections, the seller would offer reasonable monetary compensation to settle (or the buyer may claim directly from the shipping carrier). In the event, both parties could not reach an agreement, the buyer return (the buyer pay return shipping) the item for full refund which would take up to 15 days after receiving the item.
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Shipping:
-We ship the ladders via FedEx Ground from Michigan. The timing would depend on your shipping
address. Normally, you should receive the item in 2 to 7 working days after placing your order.
-All the orders will be shipped "without signature" so that the receiver does not need to present at
the time of delivery
-All the shipping related concerns (such as damages or lost) must be reported within one week of
delivery date (or intended delivery date)
Note: We do not take an order from phone. Canada and other regions, please contact
us for estimation.
Shipping Packages
Order by Check:
- Payable to Faxko LLC and indicate the Model no.
- Provide shipping address, phone number and e-mail address
- Mail to Faxko LLC, 2050 Chancery Drive, Troy, MI 48085
Problem with the Google Checkout:
Send an Email to sale@faxko.com indicating the Model# and Phone #.. We will issue an invoice so that you can order with your credit card or your PayPal
account.
Sorry! Out of Stock. Available in Fall 2013
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